Support
Questions, problems, or feedback — we're here to help.
Contact us
Email mhmtkrnlkk@gmail.com and we'll get back to you within 1–2 business days. Please include your device model and iOS version if you're reporting a problem.
Frequently asked questions
How do listing checks work?
Add your listing photo and text, and ReSellGuard's AI analyzes it for ban-risk flags (prohibited items, counterfeit red flags, trademark/IP issues) and sell-quality. Results are guidance, not a guarantee — final decisions always rest with the marketplace.
Do appeal letters guarantee reinstatement?
No. ReSellGuard drafts a professional appeal letter citing platform policy, but you review and submit it yourself, and the platform alone decides the outcome.
How do I manage or cancel my subscription?
Subscriptions are billed through your Apple ID. Open Settings on your iPhone → tap your name → Subscriptions → ReSellGuard. Canceling stops future renewals; you keep Pro access until the end of the paid period.
How do I restore my purchase on a new device?
Make sure you're signed in with the same Apple ID, then tap "Restore Purchases" on the paywall screen inside the app.
How do I delete my account and data?
Use the account deletion option in the app's settings, or email us at mhmtkrnlkk@gmail.com from the address linked to your account and we'll delete it.
Is ReSellGuard affiliated with eBay or other marketplaces?
No. ReSellGuard is an independent tool and is not affiliated with, endorsed by, or connected to eBay or any marketplace.